Social Media Marketing: Why can't SMEs do without it?
Why has Social Media
Marketing become indispensable for SMEs? Let's analyze the positive impact
social media can have on small businesses.
Social Media
Marketing: almost everyone is more or less familiar with this form of
advertising that uses Social Networks to guarantee visibility to a company. And
many Italian companies use social media daily to sponsor products or services
they offer. Yet, there are still many reservations about this advertising tool:
companies often know it but do not know how to use it and end up doubting its
actual effectiveness. Let's start from the beginning, answering the basic
questions. Why take advantage of Social Media
Marketing services, and how to do it? What are companies that have not yet managed
their presence on social media missing?
What is Social
Media Marketing
The term Social Media
Marketing refers to the use of Social Media to advertise a company and its
products (or services). This branch of Digital Marketing has many advantages,
the main one of which is that it allows the company to interact with existing
customers and reach new ones. Social Media Marketing also has specially
designed data analysis tools, which will enable you to monitor the success of
your efforts. It is widely believed that Social Media Marketing campaigns are
the prerogative of established companies, but SMEs are the ones who benefit
most from marketing on Social Media.
The benefits for SMEs
Social Media
Social Media for
companies: the advantages for the business
What are, in practice,
the advantages that an SME can derive from Social Media Marketing? First of
all, social campaigns can immediately attract a large audience: thanks to
Social Media, you can potentially reach thousands (if not millions) of people
and keep communication with customers alive because they allow you to interact
in real-time with followers. (followers): after all, the purpose of Social
Media is interaction.
Furthermore, the
Social Network platforms allow you to create free business accounts; posting is
free. The only paid posts are sponsored ones, and even then, the prices are
within reach of a small business. All these advantages are guaranteed if a
competent figure manages the social channels - from a Social Media Marketing
perspective: the company resource which takes care of them is the Social Media
Manager.
The numbers of
Social Media Marketing in Italy
Our country has
accumulated a substantial delay in Social Media Marketing compared to other
European countries. The gap has narrowed significantly in recent years, thanks
to the pandemic, which has made the use of digital marketing tools
indispensable for the survival of SMEs. According to an Innovation People
survey on the Digitization of Companies and digital strategies in 2021, 77.3%
of the SMEs interviewed stated that Social Media Marketing contributed to
maintaining relationships with their customers during the previous year. . In
short, SMM in Italy has undergone a considerable boost: this is demonstrated by
the growing number of young people who decide to pursue a career as a Social
Media Manager.
How to get started
with Social Media Marketing
If the company
regularly (and profitably) uses other means of communication, it must not stop
doing so: Social Media Marketing does not replace but supports the different
sponsorship standards. Starting to take advantage of Social Media Marketing,
however, requires constancy: to create a solid community loyal to the company,
it is necessary to publish engaging content regularly, respond to comments,
and, why not, contact influencers and micro-influencers to make known the
products to a broader audience.
However, before doing
this, it is good to identify the typical customers and establish who the buyer
personas are: at the base of the Social Media Marketing that works, there is
always the search for a carefully defined target. If you want to avoid
profiling errors, the right strategy is only one: rely on a professional Social
Media Manager. An expert figure in the sector will take the right actions that
will lead each Social Media Marketing campaign to success. Universal
solz Best it services Company that’s provide the best social media marketing.
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